Google★★★★★Top Rated Working At Heights CertifiedMEWP CertifiedSince 20122M Liability InsuranceWSIB contact@tvexperts.ca
TV Experts
Technician working from a scissor lift on site

On-Site Support & Maintenance

Troubleshooting and repairs for businesses, boots on the ground for agencies and DOOH networks.

Working at Heights Certified MEWP Certified 2M Liability Insurance, WSIB Since 2012
Heights & MEWP certified · Insured · Since 2012

Prompt support across the GTA

Agencies and DOOH networks rely on us as their local team on site. When a screen goes offline, a player or PC freezes, the picture is black or wrong, or a screen fails, we go to the location, diagnose the issue and fix it.

We offer both scheduled maintenance visits and on-demand call-outs, and can usually be on site the next business day across the GTA.

We swap screens and players that you supply, ship faulty units back, and work on site together with your remote team, so the problem is solved in one visit.

After every visit you get photos and a written report: working equipment, or a clear proposed solution. You run your business; we make sure your hardware performs.

What's included

  • Fixing offline screens and connectivity issues
  • PC troubleshooting & support
  • Fixing display and resolution issues
  • Swapping failed screens and players
  • Shipping faulty units back or recycling them as e-waste
  • Scheduled maintenance visits
  • Photos and a written report after every visit
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Outdoor LEDSign service · Toronto
Cable testing — Connections tested on site
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Behind the screen — Media player, power and cabling
Behind the screenMedia player, power and cabling
Shops on Yonge — Information desk displays · Vaughan
Shops on YongeInformation desk displays · Vaughan

Support FAQ

How fast can you get to a site?

We can usually be on site the next business day across the GTA.

Do you offer scheduled maintenance?

Yes. We offer both scheduled maintenance visits and on-demand call-outs.

Can you swap hardware we supply?

Yes. We install replacement screens and players you send, ship faulty units back, and work with your remote team while on site.

What do we get after a visit?

Photos and a written report: working equipment, or a clear proposed solution.

See all FAQs
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